Complementary Standard Shipping
For all Australian orders under 500 grams
Flat Rate Standard Shipping
For all overseas customers

Here's a list of frequently asked questions we get from our customers, feel free to ask us anything if it doesn't appear on this page.

 

What is Lolita Fashion?
Lolita (ロリータ・ファッション rorīta fasshon) is a fashion subculture originating in Japan that is based on Victorian and Edwardian clothing. Modern day lolita fashion has its roots in a trend that peaked in the 80's called “doll fashion”. And can be best described as European Princess like in it's basic construction and silhouette.


What is slow fashion?
Slow Fashion is the movement of designing, creating, and buying garments for quality and longevity. Slow fashion encourages slower production schedules, fair wages, lower carbon footprints, and (ideally) zero waste.


What is pre-order/reservation?
We value the environment, and understand the negative impact fast fashion has made on the planet, with that in mind we have decided to have our fashion lines "pre-ordered" or "made to order" which will reduce our carbon footprint and contribution to waste and pollution.

You can read the terms and conditions of pre-orders and reservations here

 

Can I remove/replace an item on jewellery if I don't want it?

Yes of course, within reason. Since all pieces are handmade, we can abide by most design changes as long as you are happy to pay the difference(if there is any). For example: A customer wanted to purchase the St Valentines Rosary Necklace but the cross charm featured on it went against their beliefs, we suggested replacing it with another heart charm. It didn't change the overall design too much and we were both happy.

 

Do you take requests or do commissions?

Yes we do, Clara is a qualified jeweller and designer and can help you make a customised piece of jewellery. If you have an idea of what you want, we're happy to help you develop your design. We provide a quote for $50.00 which includes a wax mock up, this fee is non refundable but it will be credited toward your final total for material and workmanship. Please be aware that Victoria's Kingdom makes fine jewellery and most custom pieces start at $129. Once you have accepted a quote you are required to make a minimum deposit of 50% that is non-refundable once materials have been purchased and work has commenced.

 

What is oxidised ?

“Oxidised” is another term used to describe silver. For some works silversmiths intentionally allow parts of the jewelry to darken and oxidize, typically small details, to make them stand out more. This detailing can be lost, though, with excessive cleaning and polishing. So be sure to identify any purposefully oxidised silver jewellery you have and set them aside for separate cleaning.

 

Caring for different types of Jewellery

Pearls

Rhodium Plating your Jewellery

Sterling Silver